Charms: Use a soft cloth to gently remove dust and oils. For more detailed cleaning, use mild soap and warm water. Don't use harsh or abrasive cleaners, as these can scratch the metal.

Stainless Chains & Rings: Clean stainless steel to remove dirt, oils, and residue. Use mild soap or dishwashing liquid mixed with warm water. Gently scrub the jewelry with a cloth or a soft-bristle toothbrush to clean hard-to-reach areas. Rinse thoroughly and pat dry with a clean cloth.

You have 30 days from the receipt of your items to request a return for an exchange or refund. Please note that a 10% restocking fee applies to all refunds, and the original shipping cost is non-refundable. You are responsible for all return shipping costs unless the item is defective. For defective items, we will provide a shipping label free of charge. To initiate a return, please complete the request form on our Contact Us page. All returned items must be in their original condition.

Need help with an exchange or return? Click Here ➡️ to message us.