Mobtown Chicago Policies & Information
Phone orders: call our toll-free number 800-366-1235 for outside U.S. or 773-279-1400 for domestic orders-please have your order ready.
Mail-in: include your customer name and sales representative name. include code number, description, quantity of products desired. mail purchase order with signature. Please note special instructions, ship dates, etc.
Fax-in: follow mail-in procedure and fax to 1-773-478-0660
Terms: all first order are shipped cod cash. a credit application and personal guarantee must be filled out for company checks. it usually takes 3-4 weeks for a credit application to be processed. if you are an old Mobtown customer
Payments: orders are shipped COD or they may be prepaid by using Visa, Mastercard, wire transfer or Paypal.
Minimum order: all products (4 ea. Under $5.00 over $3.00 1 of each or by display) $200.00 for minimum orders. Orders under $150.00, $12.50 surcharge, orders under $100.00, $17.50 surcharge.
Freight: F.O.B. Chicago
Shortage & Damages: Please have a driver note damages to boxes or open boxes at the time of shipment. We double check all of our shipments! Notify us of all claims within 48 hours. If damaged, save packing material for shipper’s inspection.
Returns: damaged products can only be returned after you have requested and received a return authorization number from Mobtown enterprises. Please call customer service for details. Please ship to Mobtown 2620 West Fletcher, Chicago, IL 60618, U.S.A.
Prices: Subject to change without notice
Refused orders: 20% restocking fee plus freight charges.
Bad checks: $50.00 fee and return to C.o.d. cash status for 1 year.
Copyrights: catalog and all items are © copyrighted. Mobtown/Marche Noir/Cookie Puss. 1991-2014
International orders: MT enterprises welcomes international orders. Due to time differences fax communication seems to work best. Please fax us your orders or questions. We will send you a pro-forma (up-front) invoice and delivery date as well as our bank information. Please arrange for transfer of funds to our account immediately upon receipt of our invoice. We appreciate your business and inquiries. We require a 50% deposit on international orders.
Internet sales: internet sales of our products are allowed only to authorized internet sellers who must sign an agreement and be screened. If you are not authorized, we will contact Ebay or other organizations to remove your auctions and we will not ship your business in the future.